Box Office Agent/Cashier

Description

Cashiers are responsible for maintaining outstanding customer service by processing ticket sales quickly, accurately and efficiently. Cashiers also safeguard company assets by reconciling retail cash tills. 

RESPONSIBILITIES:

• Receives payment for admission ticket sales
• Issues receipts, refunds, credits or change due to customers
• Ensures that each guest receives outstanding service by greeting each guest and providing a friendly environment
• Maintains awareness of all admissions prices and packages as well as all promotions and advertisements
• Resolves customer complaints and communicate customer requests to management as needed
• Accurately and efficiently records all cash and media collected
• Counts money in cash drawers at beginning and end of shift and balances to register sales documents
• Maintains orderly appearance of work area and supplies stocked
• Performs additional duties as assigned

QUALIFICATIONS:

• Ability to process information through computer system
• Ability to count money and make change
• Ability to deal with unpleasant or discourteous guests on occasion
• Ability to read, count, and write to accurately complete all documentation
• Physical ability to stand and/or sit for extended periods
• Physical ability to lift up to 10 lbs.
• Ability to process information through computer system
• Ability to proactively engage guests in making a sale
• Ability to effectively communicate with Management, Team Members and Guests
• Ability to work varied hours/days, including nights, weekends and holidays, as needed
• High school diploma or equivalent
• 1-2 years cashier, retail, or customer service experience

BENEFITS:

• Two complimentary tickets to the show upon hire
• Complimentary tickets on your birthday and during the holiday season
• Opportunities for advancement
• Tuition reimbursement
• Gym reimbursement
• Discount on show tickets
• Discounts on Merchandise
• Opportunities to cross train departments
• Fun environment
• Teamwork driven
• Flexible hours